Payment Methods

Last Updated: 9 August 2026

At Green Haven Home, we aim to provide a secure, simple, and convenient checkout experience for customers in the United Kingdom .

1. Accepted Payment Methods

We accept a range of secure payment methods through our Shopify checkout, including:

Visa
Mastercard
American Express
Apple Pay
Google Pay
Shop Pay
Klarna (where available)
Discover (where available)
Diners Club (where available)
UnionPay (where available)
Other supported credit and debit card options provided by our payment partners

Available payment methods may vary depending on your location, device, browser, order value, and payment provider availability.

The payment options available for your order will always be displayed during the checkout process before you complete your purchase.

2. Secure Payments

Payments are processed through our secure Shopify checkout and the relevant payment service providers.

Green Haven Home does not store your complete payment card number or card security code on our own systems.

Your payment details are handled securely by the applicable payment provider in accordance with their security standards and applicable data protection requirements.

3. Payment Currency

All prices displayed on our website are in:

British Pounds Sterling (GBP)

Orders placed through our website are processed in GBP unless otherwise stated by the payment provider.

4. Payment Authorisation

Payment must be successfully authorised before your order can be processed and dispatched.

If your payment is declined, cancelled, or cannot be authorised, your order may not be completed.

If you believe your payment has been declined incorrectly, please contact your bank or payment provider directly.

5. Payment Security

We take reasonable steps to protect your payment and personal information during the checkout process.

Our checkout uses secure technology provided by Shopify and our payment partners.

However, no online payment system can be guaranteed to be completely secure, and customers should always protect their account and payment information.

For more information about how we handle personal information, please see our Privacy Policy.

6. Payment Issues

If you experience any issues during payment, please check:

Your card details are entered correctly
Your card has sufficient funds available
Your bank has not blocked the transaction
Your payment method is supported in your region

You may also try another available payment method at checkout.

7. Refund Payments

Where a refund is approved under our Returns & Refund Policy, the refund will normally be issued to the original payment method used for the purchase.

We aim to process approved refunds within:

7 business days

after the returned product has been received and assessed.

Once processed, the time required for the funds to appear in your account may depend on your bank or payment provider.