Payment Methods

Last Updated: 9 August 2026

At Green Haven Home, we aim to provide a secure and convenient checkout experience for customers across the United Kingdom.

1. Accepted Payment Methods

We accept major credit and debit cards through our secure Shopify checkout, including:

Visa
Mastercard
Other major credit and debit cards supported by our payment provider

Additional payment options may be displayed at checkout depending on the payment methods available for your order, device, browser, and payment provider.

2. Secure Payments

Payments are processed through our secure Shopify checkout and the applicable payment service providers.

Green Haven Home does not intend to store your complete payment card number or card security code on our own systems.

Payment information is handled by the relevant payment provider in accordance with applicable security and privacy requirements.

3. Payment Currency

All prices on our website are displayed in British Pounds Sterling (GBP).

Orders placed through our website are processed in GBP.

4. Payment Authorisation

Payment must be successfully authorised before an order can be processed and dispatched.

If your payment is declined or cannot be authorised, your order may not be completed. Please contact your bank or payment provider if you believe a payment has been declined incorrectly.

5. Payment Security

We take reasonable measures to protect payment and personal information. However, no online payment system can be guaranteed to be completely secure.

For information about how we collect and use personal information, please see our Privacy Policy.

6. Refunds

Where a refund is approved under our Returns & Refund Policy, the refund will normally be issued to the original payment method used for the purchase.

We aim to process eligible refunds within 7 business days after the returned product has been received and assessed.

After we process the refund, the time required for the funds to appear in your account may depend on your bank or payment provider.